• Privacy Policies & Website Practices
  • Where can I find information on this website's Privacy Policy & Terms Of Usage?
  • When I login it says my account has been suspended. What do I do?
• Registration & Login Help
  • What should I do if I lost my username and/or password?
  • Do I have to register to view my stats, schedules, etc?
  • I registered but did not receive the activation email. What do I do?
  • When I try to register it says: "There Was A Problem With Your Details". What should I do?
  • It says I'm already regsitered, but I know I did not register. What should I do?
  • Where do I find my 5-digit APA Player Number?
  • When I agree to the Website Policy the page just refreshes. What's wrong?
• Forum Questions & Hints
  • Are cookies used?
  • What is my Forum Skill Level?
  • Are there any censor features?
  • Can I add a hyperlink to my messages?
  • Can I attach files?
  • Can I attach my own signature to my posts?
  • Can I be notified by e-mail when there are new posts?
  • Can I change the format of my text?
  • Can I edit my own posts?
  • Can I edit my profile?
  • Can I search?
  • Do I have to register?
  • How can I use smilies and images?
  • What are active topics?
  • What are Moderators?
  • What does it mean if a forum has Moderation enabled?
  • What is COPPA?
  • Where can I get my own copy of this Forum?
• Last Resort Help
  • I can't find what I'm looking for anywhere on this site.
Can't find your answer here? Send us an e-mail.

This website has 2 seperate policy pages:

• Website Usage Disclaimer. This page describes our practices regarding personal information that may be collected from visitors to our website.
• Website Terms Of Usage Agreement. This page is an agreement between APA members who wish to use the Member's Only sections of the website. It must be agreed to by the user prior to registering.

This APA league reserves the right to suspend the website account of any member we feel violates website OR APA Pool League Policy.

This includes, but is not limited to:

• Inappropriate posts in our forum.
• Registering members other than yourself for the website.
• Failure to pay dues, team fees, or other monies owed to the APA.
• Sportsmanship problems during league play.

Changing a lost password or retrieving your username is easy!

All pages of this site have a "Lost password/username?" Link that can be used to get you back into the site.

All that is required is your 5-digit APA player number and the email address you used to create your member account. For information on where to find you your 5-digit APA player number click here.

The website will email you your username along with a link to reset your password.

The website will ONLY send the email to the address you used when registering. If you have changed your email address since registering and failed to update your profile you will need to contact us directly to regain access to the website. PLEASE KEEP YOUR CONTACT INFORMATION UP-TO-DATE.

Because our database is encrypted we can not tell you your password!

Yes, registation is required to view Stats & Schedules, check playoff information, use members-only forms and access other features of this site. You are not 'Registering' as much as they are 'Activiating' your account. If you are a member of this league your information is already here waiting for you!

By requiring registration we can personalize the website for you. Rather than have you hunt through PDF documents or drill through schedules we can bring what you need to you.

We can also offer you a greater range information. To create a page to display everyone's data would be overwhelming and impossible to use. By datebase driving the site and requiring a login we improve your experience while simplfying the update process for us.

Sometimes our confirmation/activation emails are filtered as spam. There is little we can do to prevent this.

One thing we've done is create a tool to resend the email to you.

To have the email resent you can visit this page and follow the directions.

If you use this form but still do not receive the email you can try adding info@hoiapa.com to your address book before submitting the form.

If all else fails please contact us from the email address you used to register and we will get you in.

Basically, the website is telling you that the information you submitted does not match what we have on record for you. This can be caused by an incomplete registration form, an error in the data you submitted, or missing or inaccurate data on file at the League Office.

To correct the problem:

1. Go back to the form and recheck that the data you entered is both complete and accurate. Then resubmit the form.


2. If the form still returns errors please write down which fields are causing the problem.


3. Contact the League Office during regular business hours and update/verify the information in question.


4. This will update the League Office Database but not the website. The website is updated regularly and you can ask when they will make the next feed. You must wait until the next stat feed before you can attempt to register again.

If you are sure you did not fill out our registration form in the past, we need you to contact us ASAP. We will investigate the matter and find out if someone has registered your player number in order to view your stats.

Please be advised that no one is allowed to register for you....even with permission. A registered account has access to a member's personal information including street address, telephone numbers, date of birth, etc. Do not have someone register for you under any circumstances. This includes your team captains and teammates. Members found registering other members may be subject to account suspension.

Your APA Player number can be found in any one of three places:

• The first is on your weekly team scoresheet. It is the 5 digit number to the left of your name.


• The second is on the Divisional Roster Sheet found in you weekly team envelope. Locate your team on the sheet, then find your name. Your player number is the 5 digit number to the left of your name.


• The final place to find it is on your APA Membership Card. This card will contain an 8-digit number (not 5-digits). The first 3 numbers indicate the APA league you play for. These numbers are not entered. You enter the 5-digit number after those first 3. Example: If your APA membership card shows player number 12399999. Do not enter 123. Enter 99999.

If you are using your APA Membership Card to register and are experiencing problems click here for a picture of the card, and what to enter.

There is a known issue with Snitz Forums and Norton's Internet Security. This problem only affects the registration process.

To register:

1. Disable Norton Internet Security on Your PC.


2. Agree to the Policy (It should work now).


3. Complete the registration process and submit the form.


4. Re-enable Norton Internet Security.
5. Check your email for the Activiation/Confirmation Email and follow the directions in it.

These Forums use cookies to store the following information: the last time you logged in, your Username and your Encrypted Password. These cookies are stored on your hard drive. Cookies are not used to track your movement or perform any function other than to enhance your use of these forums. If you have not enabled cookies in your browser, many of these time-saving features will not work properly. Also, you need to have cookies enabled if you want to enter a private forum or post a topic/reply.

You may delete all cookies set by these forums in selecting the "logout" button at the top of any page.

Your forum skill level has nothing to do with your actual APA Skill Level.

It simply refers to your participation level in the Forum. The more posts you make the higher your Forum Skill Level.

The Forum does censor certain words that may be posted; however, this censoring is not an exact science, and is being done based on the words that are being screened, so certain words may be censored out of context. By default, words that are censored are replaced with asterisks.

For security reasons, you may not attach files to any posts. However, you may cut and paste text into your post.

Yes, the Subscription feature allows you to subscribe to the entire Board, individual Categories, Forums and/or Topics, depending on what the administrator of this site allows. You will receive an e-mail notifying you of a post that has been made to the Category/Forum/Topic that you have subscribed to. There are four levels of subscription:

- Board Wide Subscription
If you subscribe to an entire Board, you'll get a notification for any posts made within all the forums inside that board.

- Category Wide Subscription
You can subscribe to an entire Category, which will notify you if there are any posts made within any topic, within any forum, within that Category.

- Forum Wide Subscription
If you don't want to subscribe to an entire Category, you can subscribe to a single forum. This will notify you of any posts made within any topic, within that forum.

- Topic Wide Subscription
More conveniently, you can subscribe to just an individual topic. You will be notified of any post made within that topic.

Each level of subscription is optional. The administrator can turn On/Off each level of subscription for each Category/Forum/Topic.
To Subscribe or Unsubscribe from any level of subscription, you can use the "My Subscriptions" link, located near the top of each page to manage your subscriptions. Or you can click on the subscribe/unsubscribe icons ( ) for that Category/Forum/Topic you want to subscribe/unsubscribe to/from.

There are several Forum Codes you may use to change the appearance of your text.  Following is the list of codes currently available:

You may edit or delete your own posts at any time. Just go to the topic where the post to be edited or deleted is located and you will see a edit or delete icon () on the line that begins "posted on..." Click on this icon to edit or delete the post. No one else can edit your post, except for the forum Moderator or the forum Administrator. A note is generated at the bottom of each edited post displaying when and by whom the post was edited.

You may search for specific posts based on a word or words found in the posts, user name, date, and particular forum(s). Simply click on the "search" link at the top of most pages.

Yes, registration is required. Registration is free and only takes a few minutes. The only required fields are your Username, which may be your real name or a nickname, a Password, and a valid e-mail address.

The information you provide during registration is not outsourced or used for any advertising by Heartland APA.

If you believe someone is sending you advertisements as a result of the information you provided through your registration, please notify us immediately.

You've probably seen others use smilies before in e-mail messages or other bulletin board posts. Smilies are keyboard characters used to convey an emotion, such as a smile or a frown . This bulletin board automatically converts certain text to a graphical representation when it is inserted between brackets [].  Here are the smilies that are currently supported by Heartland APA:

smile [:)] big grin [:D] cool [8D] blush [:I] tongue [:p] evil [}:)] wink [;)] LOL [LOL] neutral [|] confused [~)] sad [:(] roll eyes [8)]

shocked [:0] angry [:(!] mr green [xx(] eek [|)] blank [<>] arrow [>] exclaim [!] question [?] idea [!)] eight ball [8] nine ball [9]

Moderators control individual forums. They may edit, delete, or prune any posts in their forums. If you have a question about a particular forum, you should direct it to your forum moderator.

Moderation: This feature allows the Administrator or the Moderator to "Approve", "Hold" or "Delete" a users post before it is shown to the public.

- Approve: Only the administrators or the moderators will be able to approve a post made to a moderated forum. When the post is approved, it will be made viewable to the public.

- Hold: When a user posts a message to a moderated forum, the message is automatically put on hold until a moderator or an administrator approves of the post. No one will be able to view the post while it is put on hold.
NOTE: Authors of the post will be able to edit their post during this mode.

- Delete: If the administrator or moderator chooses this option, the post will be deleted and an e-mail will be sent to the poster of the message, informing them that their post was not approved. The administrator/moderator will be able to give their reason for not approving the post in the e-mail.

Don't fear, we have a big site and things may not jump out at you right away. However we do try to organize things in such a way that you can find them easily.

Here are somethings you can try before contacting us:

• We have link menus in the left column of the site and across the top of pages. Be sure to check these menus first as most information can be found directly from these locations. If you can not find the exact link in these menus, try a more general topic.
• If, however, you still can not find your information, we have a Site Map with a comprehensive list of site links. These links are grouped into categories to make searching easier.
• You may also search our Forum to find out if someone else has already asked your question of had the same problem.
Lastly, be sure to check through this FAQ. If you still can't find the answer, please contact us.